Privacy Policy jo aapke liye likhi gayi
5ht3 par aapka account surakshit hai. Hum samajhtay hain ke aapki personal information - aapka naam, JazzCash ya Easypaisa account details, aur withdrawal history - yeh sab bohot...
Hum kya data leta hain aur kyun
Jab aap 5ht3 par account banate ho, hum kuch information mangta hain taakay account verify ho sake aur withdrawals smooth rahe. Is mein shamil hai aapka naam, phone number, aur jo payment method aap use karate ho - JazzCash, Easypaisa, SadaPay ya Raast. Aapka transaction history bhi hamara paas rakhta hai. Jahan local qanoon ijazat deta hai, wahan hum yeh data ko
supported ilaqon mein rakhte hain. Aapka real money withdrawal request ke liye bhi hume aapki banking details chahiye. Hum kabhi bhi aapka data third party ko beech ke nahi bechtay, sirf hamara internal team aur required regulatory bodies dekh saktay hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Hamse rabta karne ke tareeke
Email Support
Aapke privacy se related koi sawal ho to hamse email kijiye. Hamara team 24 ghanton mein reply deta hai aur aapke concerns ko seriously leta hai.
In-App Messaging
5ht3 app mein direct messaging use karke aap hamse directly baat kar sakte ho. Yeh sabse tez tareeka hai aapka masla solve karne ke liye.
Account Settings
Aapka privacy preferences aapke account settings mein adjust kar sakte ho. Kya data share karna hai, kya nahi - yeh aap decide karate ho.
Kyun hum privacy ko seriously leta hain
Encryption Standard
Aapka sensitive data - JazzCash PIN, banking details, withdrawal amounts - yeh sab encrypted rakha jaata hai. Hamara server HTTPS protocol use karata hai jisse koi outsider access na kar sake.
No Data Selling
Hum explicitly guarantee nahi de sakte, lekin hamara business model aapka data beechne par depend nahi hai. Aapke account ka maqsad ek clear, trusted account banaya rakhnaa hai.
Transparent Logging
Har login, har withdrawal request, har balance change - yeh sab aapke account history mein dikh jaata hai. Koi mystery nahi; aap dekh sakte ho hamne kya kya access kiya.
Local Compliance
Jahan local data laws hain, supported ilaqon mein hum unhe follow karte hain. Pakistan ke supported regions mein aapka data local regulations ke under protected hai.
Minimal Retention
Hum aapka data utna hi rakhte hain jitna zaruri hai. Closed accounts ka data reasonable time baad delete ho jaata hai.
Team Access Control
Aapka personal info sirf authorized employees dekh sakte hain jo customer support ya account verification mein kaam karte hain. Kisi bhi junior staff ko direct access nahi milta.
Hamara privacy posture aur aapka muqabla
| Data Collection Scope | Hum sirf voh data lette hain jo account banane aur real money transactions process karne ke liye zaruri hai. Bakshi websites ki tarah aapka browsing history track nahi karte. |
|---|---|
| Third-Party Sharing | Aapka data sirf payment processors aur regulatory bodies ko share hota hai - marketing companies ko nahi. Yeh aapke withdrawal chain ko clear rakhne ke liye hai. |
| Account Deletion Rights | Aap apna account delete karana chahte ho to hum delete kar sakte hain. Baad mein historical records bhi remove honge, jahan qanoon allow deta hai. |
| Cookie Policy | 5ht3 par essential cookies hi use hote hain aapka session secure rakhne ke liye. Third-party advertising cookies hum nahi lgate. |
| Data Breach Response | Agar kabhi security incident ho to hum notify karayenge aapko first. Hamara incident response team turant action leta hai. |
| Policy Updates | Jab privacy policy badal jaye to hum in-app notification send karte hain aur email bhi karte hain. Aap updated policy accept kiye bina continue nahi kar sakte. |
| Audit & Review | Hamara privacy practices regular internal audits ke through check hote hain. External security reviews bhi hote hain jabb zaruri ho. |